Shipping policy
Last Updated: January 2026
This Shipping Policy applies to all orders placed on relentlessrebel.com.
By placing an order with Relentless Rebel Apparel (“Relentless Rebel,” “we,” “us,” or “our”), you agree to the terms outlined below.
ORDER PROCESSING
We process orders as quickly as possible.
Orders are typically processed within 1–5 business days
Once processed, orders usually ship the next business day
During periods of high order volume, holidays, promotions, or reduced staffing, processing times may be temporarily extended.
We will always make reasonable efforts to ship your order promptly, but processing times are not guaranteed.
SHIPPING TIMES
Once shipped, estimated delivery times within the United States are typically:
3–10 business days depending on carrier and destination
Please note:
Delivery times are estimates only
We do not control carrier transit times
Delays caused by carriers, weather, or other external factors are outside our control
If you have a time-sensitive order or special occasion, please contact us at support@relentlessrebel.com before placing your order to discuss expedited shipping options.
ORDER MODIFICATIONS
We kindly ask that you review your order carefully before submitting it.
If you need to make a change, please contact us immediately after placing your order.
We will make every reasonable effort to accommodate modifications; however:
Due to high order volume, changes are not guaranteed
Once an order has shipped, no modifications or cancellations are possible
SHIPPING COSTS
Shipping costs are non-refundable
Customers are responsible for all shipping charges, including:
Original shipping
Returns
Exchanges
Replacement shipments
LOST, MISSING, OR STOLEN PACKAGES
We are not responsible for packages that are marked as delivered by the carrier but reported as not received by the customer.
If tracking shows your package as delivered but you did not receive it, you must contact the carrier directly to file a claim:
USPS
UPS
FedEx
Or the applicable shipping provider
Packages Never Delivered (Lost in Transit)
For domestic U.S. orders only:
If a package is confirmed as never delivered by the carrier, we will offer a one-time replacement shipment
Title and risk of loss pass to the customer upon delivery of the package to the carrier.
Shipping Protection
If Shipping Protection was purchased at checkout:
We will assess the situation and we may provide a one-time replacement shipment for eligible lost packages
If Shipping Protection was not purchased:
We are not responsible for carrier errors or lost packages
We may, at our discretion, offer a discount on a replacement order
DAMAGED PACKAGES
Relentless Rebel Apparel is not responsible for packages that are damaged by the carrier.
Please contact the carrier directly to file a damage claim.
FAILED DELIVERIES & RETURNED PACKAGES
Customers are responsible for providing accurate and complete shipping information.
If a package is returned to us due to:
Incorrect address
Incomplete address
Failed delivery attempts
Refused delivery
We will contact you to arrange reshipment.
Please note:
A replacement shipping fee may apply
We are not responsible for additional carrier fees caused by incorrect address information
USPS AND CARRIER CLAIMS
Relentless Rebel Apparel is not responsible for:
Lost packages
Unclaimed packages
Damaged packages
Missing packages
Undeliverable packages
All carrier claims must be filed directly with the shipping provider.
File a Claim Here: USPS Claims
INTERNATIONAL ORDERS
We ship all international orders from the United States.
Estimated delivery times are typically:
10–15 business days, depending on destination
Australia and New Zealand may take longer
Please note:
International shipping times are estimates only
We do not control customs processing, carrier delays, or local delivery services
Customs, Duties & Taxes
International customers are responsible for:
Import VAT
Customs duties
Brokerage fees
Any additional charges imposed by their country
These fees are not included in your order total and are collected by your local customs authority.
If a shipment is held by customs:
The customer must contact customs or the carrier directly
Carriers and customs authorities will not communicate with us on your behalf
Shipping Protection does not apply to:
Customs Delays
Unpaid import duties or taxes
Most international delays occur because:
Import VAT or duties have not been paid
Customs requires an invoice or proof of value
We reserve the right to modify this Shipping Policy at any time without prior notice. Changes will apply to orders placed after the effective date.
CONTACT INFORMATION
If you have questions about shipping, please contact:
Email: support@relentlessrebel.com